Policies & Information

• Please provide at least 48 hours' notice if you need to cancel or reschedule a session.
• Cancellations or rescheduling with less than 48 hours' notice may be charged in full.
• Missed appointments and no-shows will be charged in full.
• Genuine emergencies will be considered on a case-by-case basis.

• Payment is required upon booking unless otherwise agreed.
• Coaching packages are paid according to the payment schedule agreed at the time of purchase.
• Sessions and packages are not transferable unless agreed otherwise.

• Payments are non-refundable.
• Any concerns about the service provided are to be discussed directly so we can work towards an appropriate resolution.

I value honest feedback and will always do my best to understand any concerns and find a fair resolution. If something isn't feeling right, please reach out — I'm always happy to talk things through.

My services provide education, coaching and wellbeing support and are not intended to diagnose, treat or cure medical conditions.

Clients are responsible for seeking appropriate medical advice where required and should let me know about any relevant injuries, medical conditions or other circumstances that may affect their participation.